Terms & Conditions

1. Introduction

Welcome to EasyCarePlus ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our customer service platform and insurance services. By using our services, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

3. Eligibility

Our services are intended for individuals who are at least 18 years of age. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

4. Services Description

EasyCarePlus provides customer service support for insurance-related inquiries, claims processing, policy questions, and general assistance. We are a customer service platform and do not directly provide insurance coverage.

5. SMS Terms & Conditions

SMS Consent

By providing your mobile phone number, you consent to receive SMS messages from EasyCarePlus related to health insurance information. Message frequency varies. Standard message and data rates may apply depending on your carrier.

Opt-Out and Help

You may opt out at any time by replying "STOP" to any message. You can also reply "HELP" for assistance or contact us at admin@easycareplus.com.

Message Frequency and Rates

Message frequency varies based on your interactions with our services. Standard message and data rates may apply depending on your mobile carrier and service plan. EasyCarePlus does not charge for SMS messages, but your carrier's rates may apply.

6. User Responsibilities

When using our services, you agree to:

• Provide accurate and truthful information
• Use our services only for lawful purposes
• Respect the privacy and rights of others
• Not attempt to disrupt or interfere with our services
• Comply with all applicable laws and regulations

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Limitation of Liability

EasyCarePlus provides customer service support and information. We are not liable for any decisions made based on information provided through our services. Our liability is limited to the maximum extent permitted by law.

9. Intellectual Property

All content, trademarks, and intellectual property on our platform are owned by EasyCarePlus or our licensors. You may not use, reproduce, or distribute our content without express written permission.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice. You may also terminate your use of our services at any time.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which EasyCarePlus operates, without regard to its conflict of law principles.

13. Contact Information

If you have any questions or concern regarding these Terms & Conditions, please contact us:

EasyCarePlus is an affiliate of Virtual Intelligence Service LLC.